Warranties
Warranties
As a homeowner, you want to make sure that any product you purchase is backed by the manufacturer who produced it. At Therma-Tru we stand firmly behind the quality and durability of our doors and are ready to back up that promise to you with some of the most comprehensive warranties in the industry.
*A Therma-Tru Certified Installer is an installer who completed the Therma-Tru Certified Door System Installer Training Program. This program trains trade professionals on the techniques to properly install a Therma-Tru door system. If the system was installed by a Certified Installer, the certified installer will provide printed proof of the install with their name and the date to the homeowner as proof of warranty. The form will include check boxes for the installer to indicate what level of system they installed (deadbolt, sill pan, multi-point locking system, etc.). THIS RIDER DOES NOT WARRANT THE WORKMANSHIP OFANY BUILDER, REMODELER, OR OTHER PERSON OR ENTITYTHAT ASSEMBLES AND/OR INSTALLS THE TRU-DEFENSE DOORSYSTEM, INCLUDING THERMATRU CERTIFIED INSTALLERS, NOR Water Infiltration Reimbursement Warranty Limit Tru-Defense®Door System (Product) Non-Therma-Tru Certified Installer With Therma-Tru Certified Installer* Latch & Deadbolt (no sill pan) $250 $500 Latch & Deadbolt + sill pan $500 $1,000 Multi-Point Lock (no sill pan) $1,000 $2,000 Multi-Point Lock + sill pan $1,250 $2,500
REV 12/21/2017 Page 2 ANY DAMAGES CAUSED BY SUCH PARTIES’ IMPROPER HANDLING, ASSEMBLY, OR INSTALLATION.
| Fiberglass | Steel | |||
|---|---|---|---|---|
| Door System1 | Classic-Craft | Fiber-Classic Smooth-Star Pulse |
Profiles Wood-Edge Pulse |
Traditions Wood-Edge |
| Warranty Period | Lifetime | Lifetime | 10 Years | 5 Years |
| Warranty Transferrable | 1x | Conditional3 | No | No |
| Door a/k/a Door Slab and Panels – Applied or inserted | Yes | Yes | Yes | Yes |
| Fire-Rated2 | 20-minute2 Select Product Codes |
20-minute2 Select Product Codes |
20-minute2 Select Product Codes |
20-minute2 Select Product Codes |
| Glass Lites (Inserts and Flush-Glazed) Clear, Low-E, Miniblinds, Decorative, Lite Dividers, and Lite Frames |
Yes | Yes | Yes | Yes (10 Years) |
| Dentil Shelf | Yes | Yes | Yes | Yes |
| Hinges Mechanical (excluding (i) installations within 5 miles of a body of salt water and (ii) the finish) |
Yes | Yes | Yes | Yes |
| Multi-Point Locking System Mechanical and locking mechanisms Installed in Products with fiberglass door slabs (excluding (i) installations within 5 miles of body of salt water, (ii) the finish and (iii) multi-point locking systems installed in steel Products) |
Yes | Yes | No | No |
| Door Surrounds | Yes | Yes | Yes | Yes |
| Door Bottom Sweep (Gasket) and Weatherstrip | Yes | Yes | Yes | Yes |
| Rain guard/Rain deflector | Yes | Yes | Yes | Yes |
| Sills and Sill Pan | Yes | Yes | Yes | Yes |
| Corner Seal Pad | Yes | Yes | Yes | Yes |
| Aluminum or Stainable Astragal | Yes | Yes | Yes | Yes |
| Screens | Yes | Yes | Yes | Yes |
| Composite Door Frames featuring Tru-Guard Composite Technology | Yes3 | Yes3 | Yes | Yes |
| Steel Door Frame Components | Yes | Yes | Yes | Yes |
| Rot-Resistant Door Frame Components | Yes | Yes | Yes | Yes |
| PrismaGuardTM Finishing System4 | Yes4 (10 Years, transferrable balance) |
Yes4 (10 Years) |
Yes4 (10 Years) |
Yes4 (5 Years) |
| Tru-Defense® Door System Warranty Rider Eligibility | Yes5 | Yes5 | No | No |
| Product | Warranty Holder Classification | |
|---|---|---|
| Residential Warranty Holder | Commercial/Multi- Resident Warranty Holder | |
| Fiberglass: • Classic-Craft Doors |
Lifetime with 1x Transferrable6 | 3 Years9 |
| Fiberglass: • Fiber-Classic Doors • Smooth-Star Doors • Pulse Doors |
Lifetime7 | 3 Years9 |
| Steel: • Profiles (Wood-Edge Doors) • Pulse (Wood- Edge Doors) |
10 Years8 | 1 Year9 |
| Steel: • Traditions (Wood-Edge Doors) |
5 Years8 | 1 Year9 |